899 Privacy
Policy

1 Who We Are

899 operates the online betting and casino platform available at 899-899.com. For the purposes of this Privacy Policy, 899 is the data controller responsible for the personal information you provide when registering and using the 899 platform. When this policy refers to "899", "we", "us", or "our", it means the 899 platform and the team that operates it.

This Privacy Policy applies to all personal data collected through the 899 website, the 899 mobile application, and any communications you have with the 899 customer support team. By registering on 899 or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy.

2 Data We Collect on 899

899 collects personal data from you in several ways — directly when you register or contact us, automatically when you use the platform, and from third parties such as payment providers and identity verification services. Below is a breakdown of the categories of data 899 collects:

899 does not collect any special category data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes and with your explicit consent.

3 How We Use Your Data

899 uses the personal data we collect for specific, legitimate purposes only. We do not use your data in ways that are incompatible with the reasons it was originally collected. Here is how 899 uses your information:

• To create and manage your 899 account and verify your identity during registration.
• To process deposits and withdrawals via bKash, Nagad, and Rocket on the 899 platform.
• To detect and prevent fraud, money laundering, and other illegal activity on 899.
• To comply with our legal and regulatory obligations as a licensed betting platform.
• To provide customer support and respond to your queries about 899.
• To send you important account notifications, security alerts, and service updates related to 899.
• To personalise your experience on 899 and recommend games or promotions relevant to your activity.
• To monitor and enforce responsible gaming limits you have set on your 899 account.
• To analyse platform usage and improve the overall 899 experience for all players.

4 Legal Basis for Processing

899 processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing:

• Contract performance — processing is necessary to fulfil our obligations to you as a registered player on 899, including account management and payment processing.
• Legal obligation — 899 is required to process certain data to comply with anti-money laundering regulations, age verification requirements, and other applicable laws.
• Legitimate interests — 899 processes some data to protect the platform from fraud, improve our services, and ensure the security of all players on 899.
• Consent — where 899 relies on your consent to process data, such as for optional marketing communications, you have the right to withdraw that consent at any time.

5 Data Sharing and Third Parties

899 does not sell your personal data to any third party. However, in order to operate the 899 platform effectively and comply with our legal obligations, we may share your data with the following categories of trusted third parties:

• Payment processors — bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions on 899.
• Identity verification providers — 899 uses licensed KYC service providers to verify player identities as required by our operating licence.
• IT and platform service providers — companies that provide hosting, security, and technical infrastructure for the 899 platform.
• Regulatory and law enforcement authorities — 899 may be legally required to disclose player data to government or regulatory bodies in certain circumstances.
• Fraud prevention agencies — 899 shares data with fraud detection services to protect all players on the platform.

6 Cookies and Tracking

The 899 platform uses cookies and similar tracking technologies to improve your experience, keep you logged in securely, and understand how players use the platform. Cookies are small text files stored on your device when you visit 899-899.com.

• Essential cookies — required for the 899 platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics cookies — help 899 understand how players navigate the platform so we can improve the user experience.
• Preference cookies — remember your settings and preferences on 899, such as language and display options.
• Security cookies — used by 899 to detect and prevent fraudulent activity and protect your account.

You can control non-essential cookies through your browser settings. However, disabling certain cookies may affect the functionality of the 899 platform. Continued use of 899 after being informed about our cookie usage constitutes your acceptance of essential cookies.

7 Data Retention

899 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply on 899:

• Account and identity data is retained for a minimum of five years after account closure, as required by anti-money laundering regulations.
• Transaction records on 899 are retained for a minimum of five years from the date of each transaction.
• Customer support communications are retained for two years from the date of the interaction.
• Technical and usage data collected automatically on 899 is retained for up to 24 months.
• Data held for responsible gaming purposes, such as self-exclusion records, is retained for the duration of the exclusion period plus five years.

8 Data Security on 899

899 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 899 platform.
• Encrypted storage of all sensitive personal and financial data held by 899.
• Two-factor authentication options available for all 899 player accounts.
• Regular security audits and penetration testing of the 899 platform infrastructure.
• Strict access controls ensuring that only authorised 899 staff can access player data, and only where necessary for their role.
• Continuous monitoring of the 899 platform for suspicious activity and potential security threats.

9 Your Privacy Rights

As a player on 899, you have a number of rights in relation to the personal data we hold about you. 899 is committed to honouring these rights promptly and without unnecessary delay. To exercise any of the rights listed below, please contact us at [email protected].

• Right of access — you can request a copy of all personal data that 899 holds about you at any time.
• Right to rectification — if any data 899 holds about you is inaccurate or incomplete, you have the right to have it corrected.
• Right to erasure — in certain circumstances, you can request that 899 delete your personal data, subject to our legal retention obligations.
• Right to restrict processing — you can ask 899 to limit how we use your data in certain situations.
• Right to data portability — you can request that 899 provide your data in a structured, machine-readable format.
• Right to object — you can object to 899 processing your data for direct marketing or where we rely on legitimate interests as our legal basis.
• Right to withdraw consent — where 899 relies on your consent to process data, you can withdraw that consent at any time without affecting prior processing.

10 Children's Privacy

The 899 platform is strictly for adults aged 18 and over. 899 does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on 899 or attempt to use any part of the platform.

If 899 becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on 899, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11 Updates to This Privacy Policy

899 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes to how 899 handles your personal data, we will make reasonable efforts to notify you directly via email or an in-platform notification before the changes take effect. Your continued use of 899 after any updates to this Privacy Policy constitutes your acceptance of the revised terms.

12 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 899 handles your personal data, please get in touch with our team. We are available 24 hours a day, seven days a week.